Asha Sharma returns from one of her walking meetings around Microsoft’s sprawling campus in Redmond, Wash., to her relatively new office in the Xbox building, reached via a 1,100-foot-long bridge from the main offices. It’s a brisk early September afternoon,…

I have avoided writing this piece for a year. Every dinner, every board meeting, every family holiday, every reporter, every friend of a friend at every party has asked me some version of the same question. Is AI going to…

As companies race to adopt generative AI, agents, and new data tools, leaders face a more demanding question than whether to use the technology: How can they turn it into measurable value without creating new costs, risks, and organizational confusion?…